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| Shipping & Returns |
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| Returns and Refunds
We make every attempt to provide the best quality movies available. Please bear in mind that our movies come from various sources and vary in age and condition. Some are collector’s quality and “some are not……”
None of our movies have been digitally re-mastered, and are as we have received them.
If you are dissatisfied with your purchase, you may return the item in its original condition within 15-days of purchase for an exchange (if available) or refund, less shipping costs.
For a return to be accepted, the item must be in original condition, contained in its complete and original packaging.
Shipping charges are refunded only if the return is due to our error, in all other cases the customer is responsible for return shipping.
If we make a mistake in shipping your order, we will be glad to send you a refund or replacement (if available). Returns must be received by our office within 15 days of purchase.
Custom Orders
We do not provide refunds or exchanges for custom orders.
Incorrect or defective merchandise will be replaced (if available).
(Note: Examples of custom orders are any special requests for items not on our website.)
For all returns, email us at kathy@oldtimeentertainment.com to receive a return authorization prior to returning the item.
Privacy Policy Changes
This policy was created on January 26, 2001.
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